Testimonials

Brunton Bid Writing has been working with Coyle Personnel, Mayday Healthcare and the rest of our group of companies since 2013 providing invaluable input to our bid writing process and tender submissions. Their professional approach, ability to understand our business and unerring attention to detail has made them an invaluable part of the team and resulted in a 100% win rate for all the tenders they have worked with us on. We also use Fiona extensively for the production of many of our policies and procedures – as her knowledge of the Public and Healthcare sectors is second to none. On a personal note, I have worked alongside Fiona on every tender since 2013. Her friendly, upbeat manner is always very refreshing, and I believe we have developed a very strong, close working relationship over the years. I could not recommend her more highly.

We have worked with Brunton Bid Writing for over 10 years using a range of services to support and deliver our bids and tenders. Almost a decade ago, Fiona delivered training to a group of our managers, and this was instrumental in changing the way we approached and wrote tenders. For some years we outsourced our key public sector bids to Brunton Bid Writing until we recruited internal resource to provide this service. Fiona and her team now provide a “consultancy and review” service, enabling our in-house bid writer to benefit from a critique/sanity check of key tenders prior to submission. Over the years our business win rate has increased exponentially with public sector tendered contracts making up some 60% of our business. We currently have a retained agreement in place with Fiona to cover our internal bid writer’s maternity leave and during this period she has written and won one of UK’s largest public sector frameworks (HTE Total Workforce Solutions II) for Sellick Partnership. I highly recommend Fiona and her team at Brunton Bid Writing to anyone wishing to up their game and win more tendered business.

Keystream has used Brunton Bid Writing for numerous recruitment tenders over the past 8 years - helping us formulise our tender responses and creating business specific content for the tender. In this time, we have found Brunton Bid Writing to be a trusted, reliable and diligent partner to the Keystream Group. As an SME it is incredibly helpful to have an experienced outsourced service which you can utilise as and when necessary without the commercial overheads of a full time employee. Brunton Bid Writing provides us with consistency where possible and most of the work we have undertaken has been with the help of a designated bid writer. That said, depending on the demands of the tender, they will allocate other resource to support the project which gives us peace of mind that the work is in the safest of hands with experienced personnel working on our behalf. We would not hesitate to recommend Brunton Bid Writing to any business looking for external assistance with their tender or bid writing projects.

The level of confidence I have gained from taking this course is unbelievable. Fiona is a true expert in her field and has broken down everything you could wish to learn. From the simplest of actions of whether a tender is even worth bidding for, to getting an in-depth understanding about what a client wants to see in your answers. The content of this course is truly exceptional and is very easy to navigate through. Angela from Recruiting Gym has also been brilliant in her coordination of everything and has been incredibly engaging all along the way. Thank you to both of you and I would certainly recommend "Bid Writing for Success" training to everyone.

Fiona and her excellent team have supported Axon Resourcing with Bid Writing and Recruitment Framework Tender submission a number of times over the last decade. The regular newsletter alone is hugely useful, and the formal support we have received with tender submissions has allowed us focus our efforts and energy on the commercially important elements without the distraction of the wider administrative burden. As an ambitious SME specialist recruitment business, working in partnership with Brunton Bid Writing has allowed us to succeed in the company of the largest national and global recruitment competition. A trusted strategic partner.

A year ago we approached Fiona rather late in the day for a tender submission and asked her support for the application. Fiona was brutal with constructive criticism our copy and completely re-focussed us to answer the questions with specific answers and measurable outcomes. We had previously submitted tenders for similar contracts with no positive results, however we won this tender and subsequently, Brunton Bid Writing has helped us win two more. This has delivered over £100k in new business within the year. We highly recommend her services.

I recommend Brunton Bid Writing unreservedly. Having employed Fiona's services on a recent tender, she produced a document of the highest professional quality and was a pleasure to work with. Her knowledge and experience was evident and we had total confidence that she understood the remit. All communications were honest, timely and direct. I would not hesitate to use her services again - in fact I would look for the opportunity to do so.

Brunton Bid Writing is worth its weight in gold! We approached Fiona to guide us through a particularly difficult and complicated tender process, and from our very first telephone conversation we felt reassured that we had found the right person and company to help us with this huge bid. Not only did Fiona produce a tender of the highest professional quality, she was also always on hand to calm our nerves and help us see the wood through the trees if necessary. This was no easy bid, with many enforced changes on an almost daily basis. Fiona remained an absolute professional throughout. Her extensive knowledge and experience, coupled with her pragmatism and lovely sense of humour, made her a real joy to work with. We really cannot recommend her highly enough, and would certainly engage her again should the need arise. Thank you Fiona!

I have been working with Brunton Bid Writing since February 2018 on many different bids, across multiple different markets. Throughout this time, they have always provided accurate, timely and informative guidance in how best to approach specific bids in order to highlight the strengths of our brands, leading to them becoming an integral part of our bid writing strategy in 2021 and beyond.

From the initial discussions, all the way through to bid completion they have a “nothing is too good for our client” mentality that exemplifies their brand values. Their client onboarding and discovery process is thorough, giving potential clients confidence that they are dealing with a business that wants to understand your strengths/weaknesses to ensure the best outcome is achieved. However, this doesn’t mean that they give false hope where it isn’t warranted. Should a business not be in a position to deliver in line with the specification, Brunton Bid Writing will ensure that clients are aware of the pitfalls of submitting a bid that either isn’t tailored to the business’s capabilities or where they are not confident in delivering services. I can highly recommend Brunton Bid Writing and look forward to continuing to work successfully with them.

From first point of contact, to engagement, and thereafter to completion and delivery of the required tender, proposal and presentation documents, Brunton Bid Writing were simply FIRST CLASS! Speed and quality were critical, expectations re: both weren't simply met, they were exceeded. We will Fiona engage again and without reservation. I recommend her wholeheartedly.

Brunton Bid Writing provided us with excellent support to demonstrate important points in our recent bid for waste collections and we were delighted to be awarded all eight lots from the tender, scoring top marks in 6 lots and came second in two other lots. Fiona offers a very professional service and we would be happy to recommend her services to anyone.

We recently had the successful experience of working with Brunton Bid Writing on an important public sector tender. They provided us with a super efficient, professional and effective service, in fact they were so good that we were delighted to discover our tender was the highest scoring which meant we were 1st in the ranking, a great achievement. I would have no hesitation in my full recommendation of Brunton Bid Writing.

Fiona is a fountain of information when it comes to deciphering complex tenders. Her knowledge is second to none and it is well worth the investment to have Fiona involved. As a company we don't go for many tenders but it is reassuring to know Fiona is there when we do need an expert eye!

I met Fiona at the Birmingham Recruitment Expo earlier this year where I sat in one of her seminars regarding bid/tender writing. After attending the seminar I was confident Fiona knew her stuff and this was proven at a subsequent meeting at our office which made me feel at ease with how much she knew about recruitment tendering.

If you write tenders you will know how time consuming they are so I was interested to explore whether this could be outsourced. My biggest concern was spending as much time explaining everything about our business to Fiona as it would have taken me to just write it myself. Of course I had to send a few emails and speak a few times over the phone to make sure Fiona had the appropriate information but it was much less than I had anticipated. All of the work that we agreed Fiona would complete was delivered on time and of excellent quality. I believe the time I saved far outweighed the cost.

Fiona is personable, understands the industry having worked in it for many years and you feel confident that the tender is in safe hands. I genuinely won’t hesitate to use Fiona’s services again and no doubt in the future will call upon her for further help.

What a find! I was tackling a bid proposal for my company and completely unsure how to proceed. I made contact with Fiona on the Monday and by Wednesday, the document was ready to go. She provided us with an honest, confident and experienced steer throughout the formal process of the bid which was subsequently successful. She absorbs information really quickly and writes extremely well. Fiona is delightful to work with - do use her services; she is the best!

I attended one of Fiona's courses recently and found it incredibly helpful. Fiona was engaging and knowledgeable throughout and the content was excellent. I feel so much more confident in writing tenders and proposals and have left with a ton of ideas. I highly recommend.

I recently attended Bidding to Win training run by Fiona, through APSco. It was a fantastic day; I was completely engaged and so were the rest of the group. It was structured incredibly well and is suitable for Bid Writers of all levels. Fiona is a personable and passionate individual who definitely knows her stuff! I left feeling so much more confident in my ability to write bids and tenders, even though this is such a new part of my role. I highly recommend getting in touch with Brunton Bid Writing and seeing how Fiona can assist you, she is an excellent contact to have in the recruitment industry!

Brunton Bid Writing was recommended to me by a very satisfied client of their so I subsequently mandated them to document our policies and procedures to assist Healy Hunt in submitting a specific tender. Fiona did a fantastic job. I was very pleased with the quality of her work and the icing on the cake is that she is such a delightful person to work with. I am pleased to say that the firm was successful with the tender and we now have a solid foundation for achieving quality accreditations for the business too.

After attending a seminar hosted by Fiona Brunton at Recruitment Expo recently, I invited her to my offices at Foxwell Associates to seek further advice and support with structuring and presenting our written business proposals. Fiona spent a day in Bristol with me and the team, helping to come up with a completely fresh approach to how we write bids for individual executive vacancies and how we present ourselves and our business to future clients in proposals. The outcome was fantastic and we now have a clear, well structured template that can be used to bid for a variety of executive roles. I can’t tell you how thrilled I am with the results and what Fiona’s coaching has taught me and the team!

Over the past couple of years we have achieved great results by working closely with Fiona on a small number of proposals, and I am absolutely certain that we wouldn't have achieved the results we did without her help and advice. Fiona is now a well respected member of our virtual bid team and will remain so. Thanks Fiona!

I attended a bid writing course run by Fiona through ASPCo some years ago. I had been in business development only 18 months and have gotten by so far by shadowing by manager and learning through trial & error. I found her course filled in the gaps and helped to streamline my ever developing bid management process. I would recommend Fiona's courses to anyone new in the industry looking to side step all the confusing and frustration of the sector. Her teaching style was easy to follow, in-depth and used real world scenarios to help put everything in context. Her knowledge and expertise in the world of bids was extremely insightful and she was more than happy to field questions outside the planned content to help develop our personal growth.

Fiona trained me on the "Win your Way through the Tender Process" course run by APSCo recently. Her knowledge of the subject, training style, approachability and sense of humour ensured that I not only had a thoroughly enjoyable day - I also learned an awful lot. I would highly recommend her services to anyone looking for training in the bids and tenders space."

I attended the APSCo Bid Writing Course which was delivered by Fiona. I found her style of teaching engaging which kept my interest throughout the day. The course material was thorough and Fiona's communication style meant you retained the knowledge and shared best practice & learning within the group. Fiona was also available post course for any support. I am proud to say I was successful in my first written corporate bid, which would not have happened without her training. I would highly recommend Fiona to any colleagues or clients.

I recently engaged Fiona to assist Kate+Co produce 2 tenders simultaneously on an extremely tight deadline. Having always successfully managed our tenders for business internally, Fiona was a godsend and my recommendation and regard for Fiona couldn’t be higher. Needless to say we were successful with our submissions. Fiona has excellent knowledge of the bid and tender process and offers a refreshingly honest, value for money service whist saving valuable time. A true professional that knows her stuff, I will continue to use Fiona as our business grows.

Thank you so much for the fantastic training. I have been on many and various training courses over the last 30 years and “Win your way through the tender process” is certainly within the top 3 most useful and memorable sessions that I have attended. You were professional, knowledgeable, informative, funny and personable throughout and I admire your energy and passion. I will use the tips and advice that you gave for tender writing and also apply them to client communications and marketing materials from now on.

Fiona is an excellent support to my company and has been instrumental in us recently winning a valuable new public sector client. She has exceptional experience in her field and has a real talent for delving deep into the company she is contracted to, thus gaining a real insight into the business which came through in the tender. Fiona is brilliant at working to tight deadlines and her calm professional manner has made her a real pleasure to work with.

We were first introduced to Brunton Bid Writing via the REC. Fiona and her colleagues have written and provided feedback on client contracts and were instrumental in us being awarded a significant contract within the healthcare sector. I would not hesitate to recommend Brunton Bid Writing and look forward to working with them again in the future - a very valued contact.

What Fiona does not know about bid and tender writing really is not worth knowing! Fiona designed and conducted a bespoke one day training course for Senior Managers within ATA Recruitment which was conducted in June 2013. The day proved to be extremely informative, engaging, inspirational and (importantly) interactive. As a result, the training has created many actions which are currently being implemented at an operational level. Fiona is a true expert in the bid and tender writing process with a wealth of experience and knowledge. I am certain I will work with Brunton Bid Writing again in the future and I highly recommend their services.

I found Fiona's training approach refreshing and personal and so relevant to our present situation. After spending quality time meeting with me and understanding where we are as a business in terms of skills levels and ability, she went away and created a bespoke training course which addressed everything we agreed to take our tender writing to the next level. Her course delivery engaged all the delegates and regardless of their experience and level of ability, everyone took something away. As a result our whole tender process is more efficient and effective.

We engaged with Fiona, following a recommendation from APSCo - and she has recently delivered a bespoke tender writing training programme. Working with me to really identify our needs, Fiona added value throughout the session to ensure that we were much better prepared to tackle upcoming tenders/contracts. The excellent service, and Fiona's valuable knowledge has led to us already engaging with her again to assist with a substantial assignment.

I first met Fiona 20 years ago when we worked with the same company for about 2 years and even then her professionalism and total application to whatever she was doing was apparent. Our careers took us in different directions and we had no further contact until meeting again at a TEAM event 2 years ago. It was a pleasure to find that that she had realised her early potential and was now running a successful business in the Recruitment industry where she is much acclaimed for her skills, knowledge, and experience. I recently hired Fiona to write and deliver a bespoke Tender Training Course for Be Personnel Ltd and was delighted with the outcome. Fiona was, as always, professional, and committed to ensuring a positive learning experience for all but it was the sharing of her extensive knowledge of competitive bidding in the recruitment sector and her post course follow up that the team found incredibly inspirational. I would have no hesitation in recommending Fiona to any employer seeking a highly experienced recruitment professional who leads from the front with enthusiasm, pride and passion; to me she is undoubtedly the consummate professional and I am delighted to have re-established contact with her.

I engaged Fiona to work with me on a proposal which was key to our business. Fiona understood our niche business very well and she gave sound advice which enabled us to cost our proposal competitively. I found her to be very professional, providing an excellent quality of work which she delivered in the very short timescale we were working to. I would highly recommend Fiona if you are looking for a Recruitment industry expert to support your tendering and business development.

eSynergy Solutions is a niche IT Recruitment company specialising in Financial IT, Consultancies, Technology & Cloud & Big Data. We have been using Brunton Bid Writing's services for the past 5 years after being initially recommended by APSCO. Fiona has been helping support us to grow our business in a number of ways: 1) Outsourcing tender writing for complex documents / high value business to increase our chances of winning. Since working with Fiona we have significantly increased our success rate. 2) Building a library of tender documents (including company policies, and model responses to commonly asked questions in tenders) to ensure that the documents that we use for reference are high quality, up to date and robust. Fiona has been highly organised & efficient and we would not hesitate to recommend her services.

My business has used Brunton Bid Writing on a number of occasions recently at very short notice as we needed templates for several Company Policies. Fiona was very prompt to come to our aid. Her policies are flexible will work well for companies in most service sectors as well as recruitment agencies. The templates are both thorough and concise and Brunton Bid Writing offers an excellent service and value for money.

We have tried a number of external resources to assist in our tendering with little success, so we are absolutely delighted to have engaged Fiona and her colleagues. Their pragmatic approach combined with a creative flair and fresh ideas has given our bids a winning formula and to date as a team, we have been 100% successful. They almost make tendering enjoyable!

Delighted to confirm that we have been accepted onto the AB Inbev and Heineken PSLs so thank you very much for your assistance. They said they reviewed 26 companies and appointed only 6 so I’m feeling pretty pleased with that!

Allegis Group Services (AGS), one of the world’s largest providers of neutral human capital and workforce solutions, has worked with Brunton Bid Writing to analyse and improve tender, RFI and RFP responses. Based on our needs Fiona Brunton provided a customised training for AGS’ Business Development Team within EMEA. As a result of reviewing actual bid and tender responses, Fiona helped us to better understand customers’ requirements, enhance our responses and eventually increase our business win ratios. We were very pleased with the valuable insights provided by Brunton Bid Writing and particularly liked the open approach, direct feedback and sharing of knowledge through practical examples. Working with Fiona Brunton has had a very positive impact and helped us to increase the level of professionalism with regards to our RFI and RFP responses.

Brunton Bid Writing has worked with the team at JM to assist in producing a number of documents and tenders for our clients. The work has always been of a high quality and is always delivered on time. Fiona is a true professional and I will continue to work with her as our business grows.

I recently engaged Fiona to undertake a review of our tender processes and provide guidance on the preparation for a large bid. I really valued Fiona's ability to get under the skin of what was important to us. She has a natural instinct for crafting communications that wholly reflect a client's values and culture. She is a pleasure to work with, understands how to prioritise and ultimately delivers results. Pleased to say that the first tender process she executed for us we won! I look forward to continuing to work with her and would wholeheartedly recommend her services.

We worked with Fiona from Brunton Bid Writing to refocus our tender writing skills and look at areas for improvement. I found Fiona's knowledge of tendering to be exceptional and her understanding of the tender processes and challenges that we are facing were extremely helpful. I would recommend Fiona to any recruitment organisation looking for assistance / training in writing tenders or wishing to improve their focus on what their clients are really looking for in a tender response.

I want to thank you for all of your help with the recent Council bid for Refuse Collection Operatives. I was really comfortable working with you and I feel that contributed greatly to the outcome. I think you produced a really robust tender which I believe was probably the most relevant and concise document that the Council received. Apart from going on to win this business as sole supplier again (we also won it with your help 2 years ago!), completing this tender exercise also enabled us to review our company policies and procedures. It’s great to know that they’re all up to date and compliant now – a big headache out of the way for me.

We have now been successful in securing 3 public sector contracts within the care market with Brunton Bid Writing's help. Fiona's direct approach to tender writing and business is refreshing and time saving to say the least. We have found it very easy and a pleasure to work with her.

It was a pleasure to work with Brunton Bid Writing. I found Fiona’s bid writing skills, pure professionalism and knowledge of the Recruitment Sector to be exceptional and this ultimately helped us win a multimillion pound contract with an international billion pound company. I would recommend Fiona to any recruitment organisation that is looking for the edge over its competitors.

I have worked with Fiona whenever we have had a tender opportunity since January 2010 with excellent results. We have won the majority of business that we’ve tendered for and Fiona’s expertise has contributed considerably to this. Brunton Bid Writing offers exceptional value for money and has given Corr Recruitment a great return on investment.

Thank you for your help in preparing our tender response - it proved totally invaluable and we would not have won the contract without you. The complexity of both the PQQ and the tender itself were totally daunting for us, however your experience and enthusiastic approach allowed us to present a structured, well thought out and thoroughly professional response. It is virtually impossible for a company the size of GEL to compete for major contracts against much larger competitors, however with your assistance we have not only provided a good account of ourselves, but we are the only small company to have been awarded the contract.

When one of our most valuable clients announced that they were going to go through a formal tender process to review their preferred suppliers list, we were very concerned. It was then we requested the assistance of Fiona from Brunton Bid Writing who worked hands on with us to complete the documents in the required timescale. Fiona helped us to write both the PQQ and the tender, and assisted us with advice on contract negotiation, enabling us to submit a compliant and competitive bid and retain the business. We were very grateful to Fiona for invaluable help and advice in our hour of need and have since worked with her on all of our tenders.

We regularly use Brunton Bid Writing for tender writing support. Bid writing is incredibly time consuming for us, and means that we are having to pull fee-earning staff off the 'day job' in order to complete these documents. Fiona provides advice on how to respond to the tender questions effectively, and writes the final document, enabling us to outsource the entire process and free us up to do what we are good at - placing people into jobs. Using Brunton Bid Writing for tender writing saves us time and money, and gives us the best possible chance of winning new clients with the minimum impact on our day-to-day business.

From our first contact with Fiona we were impressed with her quick response in providing us with support on our tender for the NHS Framework Agreement. Working side by side with Fiona on completion of the tender documents, she demonstrated her extensive knowledge of competitive bidding in the recruitment sector. Fiona is very focused, thorough and worked on this tender and subsequent e-auction as if it was for her own business. Our experience with Brunton Bid Writing has been fantastic and we feel that they are a part of our organisation, supporting us in our business growth. Brunton Bid Writing is more than just a consultancy service, they are a business partner who will always be there for your organisation.

I just wanted to say thank you for your assistance with our recent PSL pitch and to let you know that we have been awarded a 3 year contract to supply accountancy and finance staff on a national basis. I will certainly be in touch again in the future.

Morgan Hunt is an award winning recruitment consultancy that provides specialist staff into the public sector. We have used Brunton Bid Writing to produce vital policies and procedural documents that are crucial for our internal direction, but are also needed for inclusion in response to tender documents. We have always received an excellent all-round service which is highly responsive and flexible, meeting our brief precisely. Fiona shows an ability to customise her approach to fit our business requirements and meet our extremely short deadlines. She provides a friendly, efficient and cost effective service and we would definitely recommend her.

We discovered the service of Fiona Brunton with only a week to go to the deadline of a tender for a major national client. With our document only half finished, Fiona rose to the challenge and presented us with a completed document that was highly professional and that met the criteria of the client, resulting in us being appointed as a preferred supplier. Fiona is clearly an expert in her field and her calm, professional approach, ability to meet tight time deadlines and the overwhelming confidence that she gave us has resulted us vowing to never prepare a tender ourselves again and instead use the services of Brunton Bid Writing every time. Fiona is truly our Corporate Fairy Godmother!

We have used Brunton Bid Writing to assist us in writing tender documents and presentations on a regular basis since May 2006, and have found the service to be extremely responsive and successful. In recruitment, everything is deadline driven, and we have often asked Fiona to work to seemingly impossible timescales, and she comes up trumps time and again. Fiona's input has enabled us to win business with corporate organisations on an international basis that would have otherwise eluded us - in fact, she has become the bid writing department for our company!

Fiona has worked with Equal Approach in the successful preparation of a number of high profile bids and tenders over the last few years, all of which have been delivered professionally and with strong positive results. In addition to her strong skill base, Fiona has a good sense of humour which takes some of the tedium out of tender writing and makes it more interesting and fun! Highly knowledgeable in the subject, Fiona is a key component in our business arsenal. I would, and frequently do highly recommend her for a variety of recruitment based business services.

Fiona is the leading tender writer for the recruitment sector. Working to a very short deadline, Fiona put together a fantastic tender and also provided us with lots of insightful advice along the way. Fiona has a wealth of experience, is highly professional but also very personable and above all understands her clients' needs. Fiona saved us time, money and stress and we would not hesitate to recommend her.

Having used an outside company to help in in the tendering process in the past and repeatedly failed to get through the PQQ stage, we decided to look on the internet for a company with recruitment tender writing experience. Our search led us to Fiona Brunton. Fiona's understanding of the recruitment industry immediately inspired confidence as she has worked extensively in this sector. When our next tender came up we called on her services and were greatly impressed by the breadth of her knowledge and experience in pulling together the necessary information which she presented in a thoroughly professional manner. I'm pleased to report that we have improved our success rate and find that by involving Fiona in the initial stages of deciding whether to tender or not, we have saved a great deal of time and money. Because she is independent to our business, she is able to provide the best objective support possible. We have now been using Fiona's services since October 2009 for tender writing consultancy and tender writing training and strongly recommend her to any recruitment company as either a one-off resource or as retained support.

Active Solutions has utilised the experience and skills of Fiona and Arleen during the last two years to enable us to secure positions on the first tier PSL of two major engineering companies. We would not have been able to achieve this without their input. We now have them set up as our only supplier for assisting with tender documentation. We highly recommend them.

Fiona Brunton's tender writing service has added key value to the expansion strategy of our company. The business wins started almost from the first day we made contact. Her technical expertise in the industry has yielded far greater results than I ever anticipated from such a service. Fiona is speedy, agile and works exceptionally well under pressure and at very very short notice to produce outstandingly professional work. Fiona has proved a key ingredient to our success story and we will continue using her for future tenders. To us Brunton Bid Writing is not just a tender writing service, but a professional business winning partner for our agency.

For the last 20 years, we have supplied niche legal recruitment services to law firms in London and have become experts in our field, however this expertise did not extend to writing tender documents. To put it simply, we had failed to win some tendered business until we started working with Fiona. Since then, we have become a key supplier to two further "Top 10" London law firms with her assistance and we're delighted with the return on investment.

Following a highly complex and technical tender exercise, we have now been awarded a contract with our local council. I would like to take this opportunity to point out the key role that Brunton Bid Writing played in this contract award. This was our first contact with Fiona and I can say right from the initial conversation I was inspired by her drive and determination to help us win this business. Her diligence and attention to detail is second to none and ultimately proved pivotal to this award. Fiona is now on my speed dial list and will be instrumental in all future procurement projects we may undertake.