Monica has over 20 years’ recruitment experience gained across a wide spectrum of clients in a number of business sectors, both within an agency environment and onsite RPO. She has worked for global, national and boutique agencies and has held a number of senior roles, including, Account Director for the RBS Group (Hays’ largest client globally), National Operations Director where she managed a UK wide bid team, and Client Relationship Director for Search Consultancy in Scotland, with responsibility for all multi-divisional tenders.
Monica has managed the entire tender process for a range of clients, skillsets, locations and disciplines including Banking & Financial Services, IT, Call and Contact Centres, Construction, Energy, FMCG, Telecoms and Industrial within both the public and private sector. This has included completion of the initial PQQs and SQs through to formal invitation to tender, then delivering final stage client presentations, so she has a deep understanding of the procurement process and key deliverables.
An experienced stakeholder manager, Monica’s approach is methodical, detailed and collaborative; she takes real pride in her work and ensures her clients receive an exceptional service that delivers results.