Brunton Bid Writing

PQQ, Bid & Tender Specialists for the Recruitment Industry

Tel: 01688 400319

fiona.brunton@bruntonconsultancy.co.uk

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PQQ, Bid & Tender Specialists for the Recruitment Industry

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Complaints Procedure & Escalation Policy

Complaints Procedure & Escalation Policy

This complaints procedure template provides a clear complaints and escalation process required in so many recruitment tenders. It includes how to make a formal complaint and the timescale / process within which it will be resolved.

The policy template also details the escalation procedure for complaints that cannot be resolved by the individual to whom they are initially made.

Length of Document:  5 Pages

Last Reviewed / Updated:  30.12.16

If you need further assistance regarding complaints handling or escalation procedures, please contact us on 01688 400319 or email fiona.brunton@bruntonconsultancy.co.uk

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