Produced by the Govermnent Commercial Function back in December 2020, this provides an overview of the 5 main Social Value Themes in the National TOMs (Themes, Outcomes and Measures). Themes covered in this free document include: Covid-19 Recovery Tackling Economic Inequality Fighting Climate Chamge Equal Opportunity Wellbeing
Care Inspectorate Application Policy Templates Package
A package of 9 policy and procedural templates to aid completion of the Care Inspectorate application. The package has been written specifically for supply of agency nurses in Scotland and is aligned to the Care Inspectorate’s requirements. It comprises the following templates: Adult Protection Policy Business Continuity & Disaster Recovery Child Protection Policy Complaints Procedure […]
Privacy Policy / Privacy Notice Template
A privacy policy or privacy notice template written specifically for recruitment agencies. This is an external document which can be used on your website to convey to data subjects how you will request, process, store and delete the personal data that you hold on them and use in your day to day business. It includes […]
Training – Core & Mandatory Training for Social Care Workers (NHS Compliant)
This Core and Mandatory Training Check Procedure is designed for social work and social care agency workers and complies with NHS Framework requirements. It ensures that workers complete the requisite core and mandatory training prior to starting an assignment. Training for social care staff has to be compliant with the Skills for Care Training Framework. […]
Training – Statutory & Mandatory Training Procedure – Non-Medical/Non-Clinical Staff (NHS)
This Statutory and Mandatory Training Check Procedure is designed for non-medical, non-clinical agency workers within the NHS. It ensures that workers complete the requisite NHS training prior to starting a job or assignment. NHS training has to be compliant with the Skills for Health Statutory and Mandatory and Clinical/Care Core Skills Training. Contractors and temporary […]
Recruitment & Induction Policy (NHS) – International Recruitment
A documented recruitment and induction process for recruiting UK international medical and clinical candidates that that aligns with NHS Employers checking standards and NHS Framework requirements. This policy template covers: Mobilisation Procedure. Candidate Attraction. Application form. Initial screening. Interviews. Compliance checks. CV Submission Interview Preparation & Client Interviews. Interview Feedback & Verbal Offer Management. Complaints. […]
GDPR & Audit Consent Form – NHS
A detailed consent form that enables a recruitment agency to obtain specific candidate consent to process and share various data to support provision of the service and 3rd party audits. Length of document: 1 page Reviewed/updated: 21.02.24 If you need further assistance in this area, please email fiona.brunton@bruntonconsultancy.co.uk or call 01688 400319.
Recruitment & Induction Process (NHS) Candidates (Temp, Perm & Fixed Term)
A documented recruitment and induction process for recruiting UK permanent, fixed term and temporary candidates that that aligns with NHS Employers checking standards and NHS Framework requirements. This policy template covers: Advertising. Application form. Initial screening. Interviews. Pre-employment vetting and compliance checks. Matching. Submission, client interview and feedback. Job offer, terms & conditions, candidate handbook […]
Framework Implementation & Service Delivery Policy Template for NHS
Particularly aligned to supplying into the NHS (and updated to align with the requirements of HealthTrust Europe’s TWSIII specification), this policy template covers how your agency supplies in alignment with prevailing legislation, regulation, guidance and contract specifications. The Framework Implementation & Service Delivery Policy template covers: Responsibilities and action that will be taken in the […]
Anti-Money Laundering Policy Template
An Anti-Money Laundering (AML) policy template customised for recruitment agencies and businesses that meets the requirements of prevailing legislation. This template covers: Scope of the policy Responsibilities (including appointment of a Nominated Officer) A definition of money laundering Risk management and controls/procedures to prevent money laundering Details of preventative action/checks carried out on candidates (aligned […]
NHS Audit Procedure
All suppliers to the NHS Frameworks (HealthTrust Europe and Workforce Alliance) are subject to compliance audits. As part of these audits, agencies are being asked to provide a documented Audit Procedure that aligns with NHSE standards and the various framework contracts. This Audit Procedure covers: Responsibilities Compliance, Spot Checks and Internal Audit Procedures Internal Audit […]
Pre-Assignment Checklist – Covering NHSE Check Standards
NHS compliance / pre-assignment checklist for use when auditing candidate files for medical and clinical roles. Aligns with NHS Employers standards for use with Workforce Alliance / HTE frameworks. No of Pages: 2 pages Last Reviewed/updated: 08.02.24 This audit checklist also aligns with our documented NHS Audit Procedure which is regularly being requested by NHS […]
Carbon Reduction Plans
Many public sector clients and are now requiring you to provide a Carbon Reduction Plan as part of your bid. Any such Carbon Reduction Plan must align with PPN06/21 and the Government has provided a template to help you complete your CRP. This is available to download here free of charge. Brunton Bid Writing has […]
RQIA Application Policy Templates Package
A package of 18 policy and procedural templates to aid completion of the policies section of the RQIA application. The package has been written specifically for supply of agency nurses in Northern Ireland and is aligned to the RQIA’s requirements and Appendix 3 of the Nursing Agency Standards. It comprises the following templates: Absence of […]
Public Sector / NHS Healthcare Recruitment Frameworks UK
A full list of the NHS recruitment frameworks/contracts to supply the NHS in the UK including: Agency workers (temporary) frameworks (clinical and non-clinical) UK permanent placement frameworks International permanent recruitment frameworks Bank staff frameworks This list provides details of contract start and end dates and details of the lots/specialisms covered under each of them. It […]
Right to Work in the UK Policy Template
Right to work in the UK policy template for recruitment agencies which covers a full breakdown of the right to work procedure including: Asylum & Immigration Regulations. Right to Work Check Procedures (including Manual, Online and Digital Identity Check Processes). Temporary Adjusted Right to Work Check Procedure (30th March 2020-30th September 2022). The Ukraine Schemes. […]
Medicines Procedure
This medicines procedure for recruitment agencies has been written specifically for those organisations that are supplying nursing staff to the NHS and other private sector organisations. It is NOT suitable for agencies providing domiciliary care services or for nursing recruitment agencies supplying nursing staff in Scotland. The procedure highlights the requirement for healthcare workers to […]
Modern Slavery Supplier Risk Assessment & Audit Procedure Template
Modern Slavery is a hot topic in tenders now and we are seeing more and more questions relating to how recruitment agencies manage their supply chain. This template is a simple to operate risk assessment and audit procedure comprises 4 sections as follows: Modern Slavery risk assessment questionnaire for suppliers to complete. Colour coded risk […]
Public Sector Recruitment Frameworks List
A full list of the key public sector recruitment frameworks/contracts in the UK together with their contract start and end dates and details of the lots/specialisms covered under each of them. This list covers central Government frameworks, NHS and other national contracts, but does not detail Local Authority contracts. The list includes details of the […]
NHS SOP Standard Operating Procedure – Permanent Recruitment
This Standard Operating Process or SOP is designed to provide your Consultants with step by step instructions for carrying out all compliance, recruitment and orientation checks for permanent or fixed term placements. This SOP has been written specifically to cover UK Permanent Recruitment. A separate SOP is available for provision of Agency Workers. The contents […]
NHS SOP Standard Operating Procedure – Agency Workers
This Standard Operating Process or SOP is designed to provide your Consultants with step by step instructions for carrying out all compliance, recruitment and induction checks in alignment with NHSE Check Standards. This SOP has been written specifically to cover Agency Workers . A separate SOP is available for permanent recruitment. The contents of this […]
NHS Complaints Procedure – NHS Employers Standards
Operational complaints & clinical complaints procedure compliant with NHS Employers Standards for use with supply of Agency Workers. Updated in line with requirements for the HealthTrust Europe TWSIII tender. Includes: Response times for complaints. Operational complaints procedure. Clinical complaints procedure. Poor performance, confidential references and worker supply. Reporting of complaints to professional / regulatory bodies. […]
Agency Worker Handbook – NHS Compliant
This Agency Worker Handbook has been written specifically for staff that are provided to the NHS and other healthcare settings. It is a detailed document that should be provided to healthcare workers prior to assignment and includes: General Obligations Occupational Health & Fitness to Practice Identity & ID Badges Criminal Records & Barred List Checks […]
Accurate Charging, Invoicing & Timesheet Procedures – NHS Specific
Thie procedure describes how you will ensure accurate charging, invoicing and timesheet procedures in line with NHS Frameworks. It is often required for CCS, Workforce Alliance and HealthTrust Europe tenders. It provides sections on: Pay and Charge Rates for Temporary Workers Holiday Pay (WTR) Agency Workers Regulations (AWR) Placement Fees (including Introduction and Transfer Fees) […]
Data Protection Policy – UK GDPR
UK GDPR Data Protection policy template for use by recruitment agencies. As a business that collects, uses and stores personal data, you are obliged to comply with the UK General Data Protection Regulation and Data Protection Act 2018. The data protection policy template relates to how you comply with the UK’s GDPR legislation internally (i.e. […]
Useful Definitions for Bidding & Tendering
This useful definitions for bidding and tendering document provides a wide range of terminology used in recruitment bids and tenders, together with clear and simple definitions and explanations of what each term means. Last updated: 24.05.23
Information Security Policy Template
Information security is something that is increasingly being incorporated in PQQs (pre-qualification questionnaires), bids and tenders and is seldom documented by agencies. Clients are becoming more concerned about information security and the impact that external suppliers can have on their business in terms of actual and reputational damage. This Information security Policy covers information security […]
Modern Slavery Policy Template
Modern slavery and human trafficking are not always perceived to be risky in the recruitment industry with the possible exception of those sectors covered under the Gangmasters Licensing Act, however there are many thousands thought to be victims in the UK. The Modern Slavery Act 2015 is becoming a hot topic in recruitment tenders and […]
Work Health Assessment Checking Procedure – NHS Employers Standards Compliant
This Work Health Assessments procedure (previously known as occupational health checking procedure) is fully compliant with NHS Employment Check Standards and is designed to assess whether candidates have a health condition or disability that requires adjustments to be made in the workplace to enable them to undertake the role or restrictions to be applied their […]
NHS Professional Registration Checks & Qualification Verification Procedure
Conducting NHS a professional registration check is a mandatory requirement for recruitment agencies when placing workers in medical and clinical settings. All health professionals must have their professional registration and fitness to practice / licence to practise checked with the relevant regulatory body. This documented process details the steps required for recruitment agencies to ensure: […]
ID Check Procedure – NHS Employers Standards Compliant
Verification of the candidate’s identity should be the first check that is undertaken as all other checks will be invalid if the individual’s ID cannot be proven. This policy template details best practice for undertaking an ID check and validating the documentation provided by the candidate. It also covers the address check procdure and is […]
English Language Check Procedure – NHS Employers Standards Compliant
This English Language Check Procedure is designed to ensure that anyone working in the healthcare sector has the required level of English language competence to enable them to undertake their role efficiently, communicate effectively with colleagues, assure the delivery of safe care and enhance the patient experience (if working within an NHS or healthcare environment). […]
Employment History & Referencing Check Procedure – NHS Employers Standards Compliant
When recruiting, it is essential to verify the applicant’s CV including employers, dates of employment, reasons for leaving jobs and gaps in employment to ascertain the candidate’s suitability and probity for a particular position. Part of this verification process involves obtaining sufficient suitable employment references covering a minimum period of time. This becomes mandatory when […]
Criminal Record & Barring Checks (DBS, PVG & AccessNI) – NHS Employers Standards Compliant
This criminal record and barring checking procedure is fully compliant with legislation, regulation and NHS Employers Standards, Care Inspectorate in Scotland and RQUI in Northern Ireland. It is designed to prevent unsuitable people from entering employment through your recruitment agency and gaining access to vulnerable people in England, Wales, Northern Ireland and Scotland. It covers […]
Training – Statutory & Mandatory Training Check Procedure for NHS Medical & Clinical Staff
This Statutory and Mandatory Training Check Procedure is designed for medical and clinical agency workers within the NHS. It ensures that healthcare professionals complete the requisite NHS training prior to starting a job or assignment. NHS training has to be compliant with the Skills for Health Statutory and Mandatory and Clinical/Care Core Skills Training. Contractors […]
Appraisal & Revalidation Procedure – NHS Employers Standards Compliant
This Appraisal & Revalidation Procedure is fully compliant with NHS Employers Standards for all healthcare professionals including doctors and nurses & midwives, and pharmacy professionals. It includes: Appraisals for healthcare professionals Scheduling of appraisals. Revalidation for doctors Revalidation for nurses & midwives Revalidation for pharmacists Audit Length of Document: 6 pages Last reviewed / updated: […]
Anti-Bribery Code of Conduct
This Anti-Bribery Code of Conduct is compliant with the Bribery Act 2010 and is designed to accompany your company’s Anti-Bribery and Anti-Corruption Policy. This document should be signed by each employee and used as a method for ensuring that all staff and workers understand and abide by the company’s policy. It identifies and lists all […]
Service Evaluation – Tender Text & Questionnaire Templates
This service evaluation process details the steps that recruitment agencies should take to measure the service delivered to both clients and candidates. The text focuses on three key performance areas: Clients evaluating the service provided by individual workers Clients evaluating the service provided by the agency Candidates evaluating the service provided by the agency This […]
Candidate Attraction – Tender Text for Recruitment Agencies
Detailed text to support recruitment agencies with tender questions relating to candidate attraction, candidate sourcing and building candidate databases or talent pools. This document details 14 different methods that agencies use to attract candidates for a range of roles at different levels and in different sectors. The text is written to enable it to be […]
Recruitment Process – Tender Text & Flow Charts for Recruitment Agencies
Detailed breakdown of the best practice recruitment process steps that recruitment agencies use when recruiting temporary workers, contractors, permanent candidates and conducting an executive recruitment campaign. The process details all of the key steps in a compliant and good practice recruitment process and is compliant with NHS minimum requirements as well as UK legislation including: […]
Whistleblowing Policy Template / Public Interest Disclosure Policy Template
Whistleblowing or Public Interest Disclosure policies for recruitment agencies are relevant to all sectors but are particularly important in the health or social care sectors where companies are providing staff who have exposure to vulnerable adults or children. This template details how the recruitment agency will meet legal obligations and protect staff making a protected disclosure. It defines a “qualifying disclosure” and details how such disclosures should be made and escalated.
Temporary Worker Transfer Process / Plan (including TUPE)
This document download will help recruitment agencies with tender questions about the transfer of temporary workers (including TUPE) or “transitioning” as it is referred to by some companies. It includes information about TUPE, a sample transfer project plan, the steps to transitioning, risks and contingencies for transfers and a TUPE checklist.
Safeguarding Vulnerable Groups Policy Template
Essential for all recruitment agencies supplying staff who will have exposure to vulnerable adults. This safeguarding template details how the agency will ensure the safety and security of vulnerable adults that its staff / temporary workers come into contact with and details of the safeguards that are in place to protect them. It also covers the practices and reporting procedures that should be followed in the event that any form of abuse or neglect is suspected.
Recruitment Policy Template for Internal Staff
A policy template often asked for in recruitment tenders that details the recruitment process that you use to select staff for your recruitment agency. This template covers all stages from “approval to hire” right through every stage of the recruitment process to the “start date and probationary period”.
Quality Policy & Quality Management Procedure
A quality policy and quality management procedure template that demonstrates that the company has a structured and documented approach to quality, although it does not hold any formal accreditation (such as ISO 9000). Quality is one of the main elements that appears in most PQQs and tenders and as such, if your recruitment agency does not hold the ISO quality accreditation, it is vital to be able to demonstrate that you have formal, documented quality procedures in place.
Purchasing & Procurement Policy Template
Purchasing & Procurement Policy – a policy template that demonstrates how your recruitment agency purchases / procures goods and services in an ethical, objective and fair manner for use in recruitment tenders.
Health & Safety Responsibilities for Employment Businesses, Clients & Workers
A comprehensive document that details the individual responsibilities of clients, employment businesses and temporary workers relating to Health & Safety. This is supplemented with a health & safety questionnaire that can be used by Employment Businesses to gather essential Health & Safety information from clients to enable them to fulfil all of their obligations.
Health & Safety Policy Template
All companies employing 5 or more people must have a health & safety policy by law. This is an extremely robust Health & Safety Policy template designed for recruitment agencies and other office based operations. It will also assist with answering tender questions relating to health & safety in recruitment tenders.
Fraud Policy Template
A comprehensive company policy template covering a broad range of the types of fraud that are most prevalent in the recruitment industry. This Fraud Policy Template covers the responsibilities of all parties (including Employees, Contractors/Temporary Workers, Job Applicants and Consultants/Suppliers).
Ethics Policy / Business Integrity & Labour Standards Policy Template
A policy template that demonstrates how the recruitment agency ensures responsible corporate behaviour through its business practices. It includes detailed sections on human rights, employee rights, environmental issues, avoiding conflicts of interest, anti-corruption, confidentiality, ethical purchasing and procurement and how you will deal with suppliers and partners.
Equality, Diversity & Inclusion Policy Template for Recruitment Agencies
Reviewed for compliance by ACAS, this policy template covers all protected characteristics of diversity detailed under the Equality Act 2010. It also describes how the recruitment agency handles a wide range of potential discrimination, harassment and victimisation situations; how diversity is monitored; and how the recruitment, selection, training and promotion processes are free kept from discrimination.
Environmental Policy Template
A policy template that shows how your recruitment agency operates in an environmentally sensitive way, and adheres to relevant directives, regulations and codes of practice. The environmental policy template / sustainability policy template also provides an Environmental Management Programme & Objectives that are appropriate to a recruitment agency / business.
Right to Work in the UK Policy Template for Recruitment Agencies – NHS Employers Standards
Recruitment agency policy template to demonstrate that you have a structured, compliant and auditable approach to checking and updating candidate eligibility to work in the UK / right to work in the UK and immigration / visa status.
Complaints Procedure & Escalation Policy (Non NHS)
This company policy template provides a clear complaints and escalation process required in so many recruitment tenders. It includes how to make a formal complaint and the timescale / process within which it will be resolved and or escalated.
Business Continuity & Disaster Recovery Policy Template
This Business Continuity Plan / Disaster Recovery Procedure provides key headings together with prompts for content to allow you to build you own recruitment agency’s Business Continuity Plan and Disaster Recovery Policy. The policy template focuses mainly on potential systems / te
Anti-Bribery & Anti-Corruption Policy Template
This anti-bribery & anti-corruption company policy template relates to the Bribery Act 2010 and the procedures that your recruitment agency should have in place to ensure compliance with this legislation. It also covers the procedures your recruitment agency has in place to manage conflicts of interest, corporate gifts and hospitality.
Service Level Agreement (SLA) & Key Performance Indicators (KPIs) Template
A robust template applicable to all recruitment sectors and categories of staff provision. The sample Service Level Agreement (SLA) comes complete with details of typical Key Performance Indicators (KPIs) for temporary workers / contractors and permanent staffing services. It also comes with supporting information to help recruitment agencies to answer a broad range of recruitment tender questions relating to service levels and performance.
Risk Management Policy Template & Risk Register
This template underpins the implementation of Business Continuity procedures and should tie in with your recruitment agency’s Disaster Recovery plan. It contains a detailed breakdown of how your business identifies and assesses those risks most associated with recruitment agencies / recruitment businesses, and the contingency measures and preventative actions you have in place to mitigate each known risk.
How to Write an Effective Case Study
The quality of case studies can often be the deciding factor between winning and losing a tender – in fact I would go as far as to say that case studies and providing evidence to demonstrate your competence and experience are the single most important elements of a winning recruitment tender! This document shows you how to write impactful case studies and provides 2 examples.
Implementation / Mobilisation Process & Project Plan
Contract implementation process and project plan template providing a detailed breakdown of each stage that a recruitment agency will need to go through in order to implement a new contract. This comes with a project plan Gantt chart for permanent and temporary recruitment.
Health and Safety Policy Statement
Occasionally you are asked to provide a Health & Safety Policy Statement rather than a full Health & Safety Policy in recruitment tenders. This statement template is designed to support the extremely robust Health & Safety Policy Template written by Brunton Bid Writing (available in the Health, Safety, Safeguarding and Care category) as it provides an overview what is covered in the full Health & Safety Policy.
How to Write an Executive Summary
Bids and tenders often ask you to start the document with an executive summary. This may be a generic company executive summary or a “tender specific” one which is an overview of how your company will meet the client’s overall requirements. This useful document gives a breakdown of what should be included in an executive summary.
Equality Monitoring Form
A template form to enable the company to gather the information that underpins the Equality Act 2010 covering relevant protected characteristics and enabling you to establish the diversity of your staff and applicants to support equality monitoring for both best practice and to support recruitment tender writing.
Discounts and Rebates
A range of different ways of discounting price for recruitment agencies when tendering, together with considerations and implications of each method. This free download details ideas for offering guarantees, discounts & rebates for recruitment agencies including a range of different ways of discounting price with a view to offering added value to the client in return for additional commitment and business.
Complaint Record Form
A free Complaints Record template which shows the information that is gathered when a client or candidate complaint is made to a recruitment agency including how this information is recorded and how the complaint is resolved and signed off.
Bid Writing Style Guide
A guide to business writing as well as how to present bids and tenders including writing style, grammar, spelling, consistency and layout which all have an impact on the overall success of a submission. This document provides basic rules and suggestions to help you to develop a consistent corporate style and to construct clear and persuasive tenders and proposals.
10 Top Tips for Writing Recruitment Tenders
Advice & guidance to help smaller recruitment agencies compete successfully with the large players when tendering to provide temporary, contract or permanent recruitment services.
